Get in Touch With Us
Got a question about something you've read on edinburgholdtown.org.uk, spotted an error, or want to flag a new casino not on Gamstop for review? Here's how to reach the team behind this site and what happens once you do.
How to Get in Touch
Email is the best route for anything you'd like to raise with us — whether that's a query about how we rate and rank sites not on Gamstop, a correction, or general feedback. Send your message to [email protected] and a real person will read it. We don't rely on automated replies to close out enquiries.
A short note on what your message is about helps us route it properly. If you're asking about a specific brand, a bonus term, or a payment method, mentioning it upfront saves a round of back-and-forth.
What People Usually Contact Us About
- Questions about specific casinos — how a welcome offer works, what games a site carries, or why a brand appears where it does in our line-up.
- Corrections — bonus terms, licensing details and payment options at gambling sites not on Gamstop change regularly. If something looks out of date, tell us and we'll check it.
- Suggestions for coverage — a new non Gamstop casino you'd like us to look at, or a topic (payment methods, self-exclusion, local law) you think deserves more depth.
- Partnership or editorial enquiries — if you represent an operator or affiliate programme, introduce yourself and explain what you have in mind.
- Support and self-exclusion questions — if you or someone close to you wants information on managing gambling, including how self-exclusion tools work outside the UK scheme, say so and we'll point you towards relevant guidance.
What to Expect After You Write to Us
We aim to respond within a couple of working days. Every message is reviewed individually — we don't use canned responses for genuine queries, though during busier periods it can take a little longer to get back to you. If your question relates to a specific offer or a site's current terms, we'll check the details before replying rather than guessing.
Before You Write In
If your question is about how we assess and rank casinos not on Gamstop, or how these sites compare to UKGC-licensed operators, you may find the answer already covered on our trusted non Gamstop casinos guide, which sets out our review process and the current line-up in more detail. It's worth a look before you email, in case it saves you the wait.
A Note on Editorial Independence
Some of the casinos featured on this site pay us commission if a reader signs up through our links. This never decides how a brand is rated or where it sits in our rankings — those calls are made on the same criteria for every operator we cover. If you think we've got something wrong on that front, that's exactly the kind of message we want to see.
Thank you for taking the time to read this far. Whatever your reason for getting in touch, we're glad to hear from you.